- +92-51-4864925-26
- info@sina.edu.pk
- 693, Rehman Baba Road, Sector I-8/4, Islamabad.
Introduction
Enterprise Voice is a standalone Voice over Internet Protocol (VoIP) service provided by Lync Server that can be used to supplement or take the place of conventional private branch exchange (PBX) systems. Users of Enterprise Voice can make traditional phone calls to numbers outside of your company as well as to coworkers on your company’s VoIP network or PBX. The Enterprise Voice solution incorporates enhanced 9-1-1 (E9-1-1) calling in addition to standard calling functionality including answer, forward, transfer, hold, redirect, release, and park (E9-1-1 is available only in the United States.) Additionally, a wide variety of recent and vintage IP and USB devices are supported by Enterprise Voice.
Curriculum
- 21 Sections
- 95 Lessons
- 10 Weeks
Expand all sectionsCollapse all sections
- Voice Architecture3
- Configuring Basic Enterprise Voice Functionality5
- Configuring Basic Enterprise Voice Functionality Lab10
- 4.1Analyzing the Existing Voice Infrastructure
- 4.2Configuring the Topology for Enterprise Voice
- 4.3Configuring Dial Plans and Normalization Rules
- 4.4Configuring Voice Routes
- 4.5Configuring Voice Policies and PSTN Usages
- 4.6Configuring Number Manipulation on Trunks
- 4.7Enabling Users for Enterprise Voice
- 4.8Verifying and Testing Normalization Rules
- 4.9Testing Trunk Routing and Translation Rules.
- 4.10Configuring Inter-Trunk Routing
- Designing Exchange Server 2013 Unified Messaging with Lync Server 20132
- Designing Exchange Server 2013 Unified Messaging with Lync Server 2013 Lab3
- Voice Applications5
- Voice Applications Lab8
- 8.1Configuring Call Park
- 8.2Configuring the Unassigned Number Feature
- 8.3Verifying Call Park Service and Unassigned Number Feature
- 8.4Configuring Agent Groups and Queues
- 8.5Configuring Workflows
- 8.6Configuring the Response Group Service Behavior
- 8.7Configuring Dial-In Conferencing
- 8.8Verifying Dial-In Access Configuration
- Configuring and Deploying Emergency Calling6
- Configuring and Deploying Emergency Calling Lab7
- 10.1Creating Emergency Routes and PSTN Usages
- 10.2Configuring Number Manipulation on Trunks for Emergency
- 10.3Defining LIS Locations
- 10.4Experiencing LIS Features
- 10.5Creating E9-1-1 Gateway Configuration
- 10.6Verifying Emergency Calling through the E9-1-1 Gateway
- 10.7Creating an Alternate Local Path for Emergency Calls
- PSTN Integration4
- Lync Server 2013 and Networking4
- Lync Server 2013 and Networking Lab2
- Phones and Devices4
- Online Configuration and Migration6
- Online Configuration and Migration Lab4
- Hybrid Voice and Unified Messaging3
- Hybrid Voice and Unified Messaging Lab2
- Monitoring3
- Monitoring Lab6
- 20.1Reviewing Per-to-Peer Session Detail Reports
- 20.2Reviewing Call Detail Reports
- 20.3After completing this module, students will be able to:
- 20.4Describe the requirements for installing Lync Monitoring server.
- 20.5Identify the different built-in reports.
- 20.6Describe each matrix available in the reports
- Voice Resiliency3
- Voice Resiliency Lab5
Instructor
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Course Features
- Lectures 95
- Quizzes 0
- Duration 10 weeks
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
