- +92-51-4864925-26
- info@sina.edu.pk
- 693, Rehman Baba Road, Sector I-8/4, Islamabad.
Introduction of ITIL Foundation
The ITIL Foundation course is designed for all those who have some responsibility for the design, delivery, support, or operation of IT services and who would benefit by obtaining a general understanding of IT Service. The ITIL® Foundation certification is considered an entry-level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts, and terminologies associated with ITIL service lifecycle management.
Curriculum
- 9 Sections
- 47 Lessons
- 10 Weeks
Expand all sectionsCollapse all sections
- Introduction4
- Service Strategy (SS)5
- Service Design Processes (SD)8
- Service Design Concepts (SD)6
- Service Transition (ST)6
- Service Operation (SO)8
- Continual Service Improvement (CSI)5
- Labs1
- ConclusionIn this course, you will get to learn ITIL Foundation Course under the supervision of experienced instructors who focus on the concepts and make you a professional in the respected field. Our training focuses on the key elements, concepts, and terminologies associated with ITIL service lifecycle management. You will not only learn verbally but also practically by doing tasks and assignments. We will help you to be a professional so that you can achieve high ranks in the related field and the SINA’s certification will help you get good jobs around Pakistan. Register yourself to this course and be a Professional. The ITIL course introduces the students to:4
Instructor
Requirements
- The ITIL Foundation certification is considered as the entry-level qualification in the field of ITIL certification path. The ITIL Foundation course is designed for all those who have some responsibility for the design, delivery, support, or operation of IT services and who would benefit by obtaining a good general understanding of IT Service
Features
- To understand the ITIL Framework
- Identify the Key ITIL processes
- Identify the basic concepts related to each ITIL process
- To understand the benefits of adopting ITIL
- To help you pass the ITIL Certification exam
- IT Managers/Support teams
- System Administrators/Analysts
- Operations Managers
- Database Administrators
- Service Delivery Professionals
- Quality Analysts
- Application Management team/Development team
- Process Owners/Practitioners