Introduction of ITIL Foundation
The ITIL Foundation course is designed for all those who have some responsibility for the design, delivery, support, or operation of IT services and who would benefit by obtaining a general understanding of IT Service. The ITILĀ® Foundation certification is considered an entry-level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts, and terminologies associated with ITIL service lifecycle management.
Instructor
Requirements
- The ITIL Foundation certification is considered as the entry-level qualification in the field of ITIL certification path. The ITIL Foundation course is designed for all those who have some responsibility for the design, delivery, support, or operation of IT services and who would benefit by obtaining a good general understanding of IT Service
Features
- To understand the ITIL Framework
- Identify the Key ITIL processes
- Identify the basic concepts related to each ITIL process
- To understand the benefits of adopting ITIL
- To help you pass the ITIL Certification exam
- IT Managers/Support teams
- System Administrators/Analysts
- Operations Managers
- Database Administrators
- Service Delivery Professionals
- Quality Analysts
- Application Management team/Development team
- Process Owners/Practitioners