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Curriculum
6 Sections
22 Lessons
10 Weeks
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Course Contents
0
Module 01: Voice Overview
5
3.1
Certification Track / Additional Course Content / Home Lab Requirements CCNA Voice
3.2
AVVID / Requirement of VoIP / Voice Infra Model / Core products in CCNA Voice
3.3
Traditional Voice / Digital Voice / VoIP Deployment Models / Protocols
3.4
Understanding VoIP Components / Phone Boot-up process
3.5
Network Readiness Assessment – NTP / DHCP / TFTP Server Readiness
Module 02: Cisco Unified Communications Manager Express (CUCME)
8
4.1
CME Licensing / Installation and Administration of Cisco CME
4.2
Configuring Telephony-service and Revisiting Phone Boot Process
4.3
Understanding Ephone and Ephone-DNS
4.4
Connecting CME to Other Voice Systems / VoIP Systems CCNA Voice
4.5
Voice Productivity Feature Part – I
4.6
Voice Productivity Feature Part – II
4.7
Understanding Dial-Peer and its Matching Process
4.8
Digit Manipulation / Class of Restriction / Audio Codec’s
Module 03: Cisco Unified Communication Manager (CUCM) Ver 8.X
5
5.1
Administration Overview of CUCM through GUI and CLI
5.2
Adding Phone and Users to CUCM and Adding Security Features through CUCM
5.3
Understanding Dial Plan Architecture, Partitions, and CSS CCNA Voice
5.4
Voice Productivity Features
5.5
Voice Mobility Features
Module 04: Voice Mail and Presence Solution
2
6.1
Voice Mail Administrative Overview, Integration with CUCM and Basic Call Flow
6.2
Presence Administrative Overview.
Module 05: Voice Network Management and Trouble Shooting
2
7.1
Troubleshooting Registration Issues in CME
7.2
Troubleshooting Registration Issues & Understanding Native tools in CUCM CCNA Voice
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