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Curriculum
21 Sections
95 Lessons
10 Weeks
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Voice Architecture
3
2.1
Voice Features of Lync Server 2013
2.2
Architecture and Server Roles
2.3
Site Topologies
Configuring Basic Enterprise Voice Functionality
5
3.1
Introduction to Lync Voice Routing
3.2
Configuring Enterprise Voice
3.3
Defining Voice Policies
3.4
Assigning DID Numbers
3.5
How to Design a Dial Plan
Configuring Basic Enterprise Voice Functionality Lab
10
4.1
Analyzing the Existing Voice Infrastructure
4.2
Configuring the Topology for Enterprise Voice
4.3
Configuring Dial Plans and Normalization Rules
4.4
Configuring Voice Routes
4.5
Configuring Voice Policies and PSTN Usages
4.6
Configuring Number Manipulation on Trunks
4.7
Enabling Users for Enterprise Voice
4.8
Verifying and Testing Normalization Rules
4.9
Testing Trunk Routing and Translation Rules.
4.10
Configuring Inter-Trunk Routing
Designing Exchange Server 2013 Unified Messaging with Lync Server 2013
2
5.1
Overview of Exchange 2013 Unified Messaging
5.2
Integrating Unified Messaging with Lync Server 2013
Designing Exchange Server 2013 Unified Messaging with Lync Server 2013 Lab
3
6.1
Configuring Exchange Server 2013 UM to work with Lync Server 2013 Enterprise Voice
6.2
Configuring Lync Server 2013 Interoperability with Exchange Server 2013 Unified Messaging
6.3
Testing and Verifying Integration
Voice Applications
5
7.1
Call Park Service
7.2
Managing Calls to Unassigned Numbers
7.3
PSTN Conferencing
7.4
Overview of Response Group Services
7.5
Implementing Response Group Services
Voice Applications Lab
8
8.1
Configuring Call Park
8.2
Configuring the Unassigned Number Feature
8.3
Verifying Call Park Service and Unassigned Number Feature
8.4
Configuring Agent Groups and Queues
8.5
Configuring Workflows
8.6
Configuring the Response Group Service Behavior
8.7
Configuring Dial-In Conferencing
8.8
Verifying Dial-In Access Configuration
Configuring and Deploying Emergency Calling
6
9.1
Introducing Location Information Server
9.2
Overview of Setup and Call Flow
9.3
Designing Location Policies
9.4
Implementing LIS
9.5
Address Discovery
9.6
User Experience
Configuring and Deploying Emergency Calling Lab
7
10.1
Creating Emergency Routes and PSTN Usages
10.2
Configuring Number Manipulation on Trunks for Emergency
10.3
Defining LIS Locations
10.4
Experiencing LIS Features
10.5
Creating E9-1-1 Gateway Configuration
10.6
Verifying Emergency Calling through the E9-1-1 Gateway
10.7
Creating an Alternate Local Path for Emergency Calls
PSTN Integration
4
11.1
Connecting to the PSTN
11.2
Connecting to the Existing PBX
11.3
M:N Interworking Routing
11.4
Call Routing Reliability
Lync Server 2013 and Networking
4
12.1
Planning for Media Requirements
12.2
Planning for Call Admission Control
12.3
Call Admission Control
12.4
Media Bypass
Lync Server 2013 and Networking Lab
2
13.1
Configuring CAC Components
13.2
Verifying Bandwidth Policy Application
Phones and Devices
4
14.1
Introduction to Phones and Devices
14.2
Device Deployment
14.3
Lync Server 2013 Phone Management
14.4
Analog Device Support
Online Configuration and Migration
6
15.1
Introduction to Office 365 Architecture
15.2
Hybrid Scenarios
15.3
Lync Online Policies
15.4
Integrating Lync Online and Lync On-Premise
15.5
Configuring Edge for Lync Online
15.6
User Migration between Lync On-Premises and Lync Online
Online Configuration and Migration Lab
4
16.1
Setting up Lync Hybrid Deployment with Lync Online
16.2
Preparing Online Services
16.3
Installing the Directory Synchronization Tool
16.4
Verifying the Hybrid Lync Deployment
Hybrid Voice and Unified Messaging
3
17.1
Configuring Online Users for Enterprise Voice
17.2
Configuring the Lync Edge server to support Exchange UM Online
17.3
Enabling Users for Exchange UM Online
Hybrid Voice and Unified Messaging Lab
2
18.1
Configuring the Lync On-Premises Deployment to Work with Lync Online
18.2
Testing Voice Calls between Lync Online and On-Premises Deployment
Monitoring
3
19.1
Voice Quality Concepts
19.2
Exploring Lync Monitoring Server Components
19.3
RTP and RTCP Collected Information
Monitoring Lab
6
20.1
Reviewing Per-to-Peer Session Detail Reports
20.2
Reviewing Call Detail Reports
20.3
After completing this module, students will be able to:
20.4
Describe the requirements for installing Lync Monitoring server.
20.5
Identify the different built-in reports.
20.6
Describe each matrix available in the reports
Voice Resiliency
3
21.1
Voice Resiliency in Lync Server 2013
21.2
Lync Pool Resilience
21.3
Branch Office Resilience
Voice Resiliency Lab
5
22.1
Configuring a Survivable Branch Server
22.2
Testing and Verifying Branch Office Resiliency with a WAN
22.3
Testing and Verifying Branch Office Resiliency with a Pool
22.4
Testing and Verifying Branch Office Resiliency with an SBA
22.5
Testing and Verifying Central Site Voice Resiliency
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